Warehousing & fulfilment

Smart logistics requires more than efficient warehousing, fast transport and punctual delivery. Miclog integrates services seamlessly into customers’ service organisations and implements customer-specific systems in collaboration with them.

Equipping technicians and vehicles with large quantities of parts, or supplying parts from a distant central warehouse, can have disadvantages. An emergency warehouse close to customers keeps the necessary parts available for urgent requirements.

Typical challenges

• Parts become obsolete relatively quickly
• High stock levels tie up substantial capital
• Deliveries from a central warehouse often take too long
• Travel distances are frequently too great

Benefits

• Fast response to urgent requirements
• No parts procurement trips for technicians
• Up to 4 hours saved per service technician
• More time for repairs at the customer’s premises
• Greater customer satisfaction
• Savings on returns costs
• Reusable spare parts
• More service visits
• Lower travel expenses and vehicle costs
• Satisfied employees

Miclog offers a transparent end-to-end supply chain tailored to the customer’s business model.

Goods are collected and transported as consolidated shipments to central warehouses in Germany and Europe. There, they are professionally separated, stored, organised and delivered according to customer requirements.

On request, stock is available around the clock, 365 days a year. Scalable warehouse processes range from assembly and shipping to value-added services such as kitting and returns management.

For high-tech companies with production and after-sales operations, Miclog supports IT-based processes that manage the flow of goods and data along the supply chain.

On request, every warehouse is ready to deliver 24 hours a day, 7 days a week, 365 days a year. Our own scheduled transport network supplies new spare parts around the clock.

Miclog works with six logistics networks and over 850 partner stations across Europe. The depots meet the high security standards of the IT industry. This enables short transport distances, flexible collection and delivery times, and CO2 savings.