Start date
Immediately or by arrangement
Your responsibilities
- Monitor operational processes
- Support and advise customers and handle internal and external complaints
- Track shipment status and obtain and share information promptly
- Act as the link between dispatch, sales and management, developing solutions to problems
- Carry out regular quality assurance reviews and develop and optimise processes
Your profile
- Completed commercial vocational training
- Professional communication and telephone skills
- A solution-focused, customer-oriented approach
- Confident negotiation skills
- Very good English skills
- An independent, structured approach to work
What we offer
- A young, dynamic team
- Flexible, employee-friendly working hours
- Very competitive, performance-related pay
- A high level of personal responsibility
- Training and development opportunities
- The latest software and hardware
