Privacy policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on data protection can be found in our privacy policy below.

Data collection on this website

Who is responsible for collecting data on this website?

Data on this website is processed by the website operator. You can find their contact details in the section entitled ‘Information about the controller’ in this privacy policy.

How do we collect your data?

Some data is collected when you provide it to us. This may, for example, be data you enter in a contact form.

Other data is collected by our IT systems automatically or with your consent when you visit the website. This primarily includes technical data, such as your browser, operating system or the time you accessed the page. This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some data is collected to ensure that the website operates without errors. Other data may be used to analyse your user behaviour. Where contracts can be concluded or initiated through the website, the data submitted is also processed for contract offers, orders or other order enquiries.

What rights do you have regarding your data?

You have the right at any time to obtain, free of charge, information about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have consented to data processing, you may withdraw that consent at any time with effect for the future. You also have the right, under certain circumstances, to request restriction of the processing of your personal data. You furthermore have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time about these rights or any other questions relating to data protection.

Analytics tools and third-party tools

When you visit this website, your browsing behaviour may be statistically evaluated, primarily using analytics programs.

Detailed information about these analytics programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External hosting

This website is hosted externally. Personal data collected on this website is stored on the hosting provider's or providers' servers. This may include IP addresses, contact enquiries, metadata and communication data, contract data, contact details, names, website accesses and other data generated through a website.

External hosting is used to fulfil contracts with our prospective and existing customers (Article 6(1)(b) GDPR) and in the interest of providing our online services securely, quickly and efficiently through a professional provider (Article 6(1)(f) GDPR). Where consent has been requested, processing takes place exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as that consent covers the storage of cookies or access to information on the user's device, such as device fingerprinting, within the meaning of the TDDDG. Consent may be withdrawn at any time.

Our hosting provider or providers will only process your data to the extent necessary to fulfil their service obligations and will follow our instructions regarding this data.

We use the following hosting providers:

digalo | DIGITAL MARKETING
Kaiser-Joseph-Straße 274
79098 Freiburg
Germany

Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen
Germany

Data processing agreement

We have concluded a data processing agreement for the use of the service described above. This agreement is required under data protection law and ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory disclosures

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection rules and this privacy policy.

Various personal data is collected when you use this website. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that transmitting data over the internet, for example when communicating by email, may involve security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the controller

The controller responsible for data processing on this website is:

Miclog GmbH
Marie-Curie-Straße 19
79211 Denzlingen

Phone: 0800 33 20 100
Email: info@miclog.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names, email addresses or similar information.

Storage period

Unless a more specific storage period is stated in this privacy policy, your personal data remains with us until the purpose for processing it no longer applies. If you submit a valid request for erasure or withdraw your consent to data processing, your data will be erased unless we have other legally permissible reasons to retain it, such as retention periods under tax or commercial law. In that case, the data will be erased once those reasons cease to apply.

General information on the legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR or Article 9(2)(a) GDPR where special categories of data under Article 9(1) GDPR are processed. If you expressly consent to the transfer of personal data to third countries, processing is also based on Article 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device, for example through device fingerprinting, processing is additionally based on Section 25(1) TDDDG. Consent may be withdrawn at any time. Where your data is necessary to fulfil a contract or take pre-contractual steps, we process it on the basis of Article 6(1)(b) GDPR. We also process data on the basis of Article 6(1)(c) GDPR where this is necessary to fulfil a legal obligation. Processing may also be based on our legitimate interest under Article 6(1)(f) GDPR. The following sections of this privacy policy explain the legal bases that apply in each case.

Recipients of personal data

We work with various external parties in the course of our business activities. In some cases, this requires personal data to be transferred to them. We only disclose personal data to external parties where this is necessary to fulfil a contract, where we are legally obliged to do so, for example when providing data to tax authorities, where we have a legitimate interest in disclosure under Article 6(1)(f) GDPR, or where another legal basis permits disclosure. When using processors, we only disclose our customers' personal data on the basis of a valid data processing agreement. Where processing is carried out jointly, a joint processing agreement is concluded.

Withdrawal of your consent to data processing

Many processing operations are only possible with your express consent. You can withdraw consent you have already given at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Right to object to data collection in particular cases and to direct marketing (Article 21 GDPR)

IF DATA IS PROCESSED ON THE BASIS OF ARTICLE 6(1)(e) OR (f) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION. THIS ALSO APPLIES TO PROFILING BASED ON THOSE PROVISIONS. THE RELEVANT LEGAL BASIS FOR PROCESSING IS SET OUT IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES TO ESTABLISH, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) GDPR).

WHERE YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE PROCESSED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ARTICLE 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work or the place of the alleged infringement. This right is without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, or to have it provided to a third party, in a commonly used, machine-readable format. If you request direct transfer to another controller, this will only take place where technically feasible.

Access, rectification and erasure

Within the scope of applicable law, you have the right at any time to obtain free information about your stored personal data, its origin and recipients and the purpose of processing, as well as, where applicable, a right to rectification or erasure. You can contact us at any time about this or other questions relating to personal data.

Right to restriction of processing

You have the right to request restriction of the processing of your personal data. You can contact us at any time to do so. This right applies in the following cases:

If you contest the accuracy of the personal data we hold about you, we generally need time to verify it. You have the right to request restriction of processing for the duration of this verification.
If your personal data has been or is being processed unlawfully, you may request restriction of processing instead of erasure.
If we no longer need your personal data but you need it to exercise, defend or establish legal claims, you have the right to request restriction of processing instead of erasure.
If you have lodged an objection under Article 21(1) GDPR, your interests must be weighed against ours. Until it has been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.

Where processing of your personal data has been restricted, that data may, apart from being stored, only be processed with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

SSL or TLS encryption

This website uses SSL or TLS encryption for security reasons and to protect confidential content you send us as the website operator, such as orders or enquiries. You can recognise an encrypted connection by the change from ‘http://’ to ‘https://’ in your browser's address bar and by the padlock icon in the browser bar.

When SSL or TLS encryption is enabled, data you send us cannot be read by third parties.

4. Data collection on this website

Cookies

Our websites use cookies. Cookies are small data packages that do not harm your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are deleted automatically at the end of your visit. Persistent cookies remain on your device until you delete them or your browser deletes them automatically.

Cookies may originate from us (first-party cookies) or from third parties (third-party cookies). Third-party cookies enable certain third-party services to be integrated into websites, such as cookies used to process payment services.

Cookies have various functions. Many are technically necessary because certain website functions would not work without them, such as a shopping basket or video display. Other cookies may be used to analyse user behaviour or for advertising.

Cookies required for electronic communications, to provide functions you have requested, such as a shopping basket, or to optimise the website, such as audience measurement cookies, are stored on the basis of Article 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to provide its services without technical errors and in an optimised manner. Where consent to store cookies and comparable recognition technologies has been requested, processing takes place exclusively on the basis of that consent (Article 6(1)(a) GDPR and Section 25(1) TDDDG). Consent may be withdrawn at any time.

You can configure your browser to notify you when cookies are set and allow them only in individual cases, reject cookies in certain cases or generally, and automatically delete cookies when you close your browser. Disabling cookies may limit this website's functionality.

If further cookies and services are used on this website, you can find information about them in this privacy policy.

Server log files

The website provider automatically collects and stores information in server log files that your browser automatically transmits to us. This includes:

Browser type and version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address

This data is not combined with other data sources.

This data is collected on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in displaying and optimising its website without technical errors, which requires the collection of server log files.

Contact form

If you send us enquiries using the contact form, we store the information from that form, including the contact details you provide, to process your enquiry and handle follow-up questions. We do not disclose this data without your consent.

This data is processed on the basis of Article 6(1)(b) GDPR where your enquiry relates to the fulfilment of a contract or is necessary for pre-contractual steps. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us (Article 6(1)(f) GDPR), or on your consent (Article 6(1)(a) GDPR) where this has been requested. Consent may be withdrawn at any time.

The data you enter in the contact form remains with us until you request its erasure, withdraw consent to its storage or the purpose for storing it no longer applies, for example once your enquiry has been dealt with. Mandatory statutory provisions, particularly retention periods, remain unaffected.

Enquiries by email, phone or fax

If you contact us by email, phone or fax, we store and process your enquiry, including any personal data it contains, such as your name and enquiry, to handle your request. We do not disclose this data without your consent.

The data you send us in contact enquiries remains with us until you request its erasure, withdraw consent to its storage or the purpose for storing it no longer applies, for example once your enquiry has been dealt with. Mandatory statutory provisions, particularly statutory retention periods, remain unaffected.

5. Analytics tools

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies or carry out independent analyses. It only manages and deploys the tools integrated through it. However, Google Tag Manager collects your IP address, which may also be transferred to Google's parent company in the United States.

Google Tag Manager is used on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in quickly and easily integrating and managing various tools on its website. Where consent has been requested, processing takes place exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as that consent covers the storage of cookies or access to information on the user's device, such as device fingerprinting, within the meaning of the TDDDG. Consent may be withdrawn at any time.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the United States intended to ensure compliance with European data protection standards when processing data in the United States. Each DPF-certified company undertakes to comply with these standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse visitor behaviour. The operator receives various usage data, such as page views, time spent on the site, operating systems used and users' origins. This data is associated with the user's device. It is not linked to a user ID.

Google Analytics also allows us to record, among other things, your mouse movements, scrolling and clicks. Google Analytics also uses various modelling approaches to supplement the data collected and uses machine learning technologies in data analysis.

Google Analytics uses technologies that allow users to be recognised for the purpose of analysing user behaviour, such as cookies or device fingerprinting. The information Google collects about your use of this website is generally transferred to and stored on a Google server in the United States.

This service is used on the basis of your consent under Article 6(1)(a) GDPR and Section 25(1) TDDDG. Consent may be withdrawn at any time.

Data transfers to the United States are based on the European Commission's standard contractual clauses. Details are available here: https://business.safety.google/adscontrollerterms/sccs/.

IP anonymisation

Google Analytics IP anonymisation is enabled. This means that Google truncates your IP address within Member States of the European Union or other states party to the Agreement on the European Economic Area before transferring it to the United States. Only in exceptional cases is the full IP address transferred to a Google server in the United States and truncated there. On behalf of this website's operator, Google uses this information to evaluate your use of the website, compile reports on website activity and provide the operator with other services relating to website and internet use. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.

Browser plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Further information about how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Data processing agreement

We have concluded a data processing agreement with Google and fully implement the strict requirements of German data protection authorities when using Google Analytics.

6. Plugins and tools

Google Fonts (local hosting)

This website uses Google Fonts provided by Google to display fonts consistently. The Google Fonts are installed locally. No connection to Google's servers is established.

Further information about Google Fonts is available at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.